---
title: "Contact brighten.video: Dark-Clip Fixes, Ideas, Press"
description: "Email brighten.video about a clip that came out grey or noisy, an export that failed, a grading control you miss, press questions or a privacy request."
url: https://brighten.video/contact
---

# Contact brighten.video

If **Auto brighten** left a clip murky, washed it out or uncovered more grain than you expected, or if there’s something you’d like the tool to do, write to us. The site has no form and no live chat; a short email reaches a real person.

Email [hello@brighten.video](mailto:hello@brighten.video) 

## What to write about

* **A result that looks wrong.** Say which quick fix you chose (**Night video**, **Dim room**, **Backlit** or**Slightly dark**), the **Strength**, and what bothers you: crushed shadows, blotchy noise, colours that drift, a preview that doesn’t match the export. Describe the scene rather than attaching the clip; we never need your footage.
* **Files and exports.** A video that won’t open or an export that stops, with the browser, device and file type.
* **Ideas.** A control you’d like under **More options**, a new quick fix, or an app you’d like a guide for.
* **Press,** including how exposure is lifted in linear light on your own graphics chip.
* **Privacy requests.** Footage never leaves your device, so there is very little on our side; for anything set out on the [privacy page](https://brighten.video/privacy), including analytics, use this address.

## Hearing back

brighten.video is an independent, self-funded project, so we don’t work to a reply deadline. Every message gets read, and bug reports with clear steps are usually the first to be fixed.

## Already answered

The [home page FAQ](https://brighten.video/#faq) covers quality, uploads and noise. For very dark footage, the [night video page](https://brighten.video/night-video-enhancer) explains what can and can’t be recovered, and [why a video comes out too dark](https://brighten.video/video-too-dark) walks through the usual causes.